COVID-19

Updated 1 day ago

CAN I STILL PURCHASE FROM YOUR WEBSITE?

Yes!  We’re currently still able to accept orders and ship internationally. We’d recommend ordering to addresses that you know you’ll be able to access, such as your home, as opposed to business addresses that may have restricted access.
 

ARE YOU GUYS SHIPPING AS NORMAL?

We’re trying to. Minor delays are happening internationally.

Our most recent update is that we're currently only shipping from our warehouses from Monday to Friday. However, we'll be catching up on weekend orders at the start of the week, so it may take a few days for you to receive your shipping confirmation email. So don't panic, we've received your order & are working as quickly as we can to dispatch it, without compromising the safety of our team.

We’ll be sure to communicate any significant delays with you using the email address that you enter at checkout.

Keep up to date with country-specific delivery information by clicking here

**Canada: Unfortunately, we're experiencing the longest delays on your orders. Canada Post is working hard to get through the backlog, but due to increased volumes & reduced staffing levels, it's taking a while. Please don't be concerned if your tracking doesn't update for a few days. Your parcel is still on its way to you.

 

CAN I CHANGE MY DELIVERY ADDRESS?

We understand that you may now need to amend your delivery addresses, and some couriers have a self-service option that allows you to do this.
If this option is available to you, it’ll be included in the tracking information sent to you when your order’s left the warehouse. If the option isn’t available on your tracking link, then the courier doesn’t have the ability to do this.
Unfortunately, the Gymshark Support Team aren’t able to amend the delivery address of your order once it’s been placed.

 

SO WHAT IF I’M NOT THERE TO RECEIVE MY PACKAGE?

If you can’t change your delivery address, and no one else can accept the delivery, it will be returned to us and you’ll be refunded in full.
The courier may leave your order in a safe place at the address if it’s student accommodation or your place of work, for example, so we’ve extended the returns period to accommodate for that!
 

HOW LONG DO I HAVE TO RETURN?

Our advice on returns at the moment is to not rush. We’ve extended our returns policy to 120 days to give everyone plenty of time to return items to us when it’s safe to do so. Please check and follow the restrictions set by your local government, which may reduce the operating systems and hours of your local drop-off points or classify returning items as non-essential travel. Thank you; stay safe.

HAS COVID-19 IMPACTED GYMSHARK’S SUPPLY CHAIN?

Currently, our production operations haven’t been impacted by the spread of COVID-19. We’re monitoring the situation very closely, working with local authorities in affected regions and following the advice of the World Health Organisation. The welfare and health of our suppliers are a top priority for us. Should the authorities recommend taking additional action, we’ll be sure to follow their guidance.

WHAT ARE GYMSHARK DOING TO ENSURE THE SAFETY & WELLBEING OF STAFF WITHIN OUR BUSINESS & OUR SUPPLY CHAIN?

The Gymshark family will always be a priority, and we’re doing all we can to protect the safety and wellbeing of our family across the world, while continuing to provide the best Gymshark experience possible, as safely as we can.
 
For now, working from home has become the everyday norm for our entire team, with the only exceptions to this being the team members with’ business critical’ roles who must be physically present in our offices. This is a very small percentage of our entire team and we are strictly following official advice to uphold social distancing and the highest standards of hygiene for this key group. Our offices across the world have made operational changes, too - including more regular cleaning, entry/exit control and restrictions in common areas – to protect the wellbeing of anyone and everyone in the offices.

Our attitude and approach is exactly the same throughout our supply chain. We’ve increased focus on our distribution centres to maximise safety, enforcing social distancing and minimise the spread of COVID-19. Ensuring the highest possible customer experience has always been our main driving force. In these times the health and safety of people throughout our supply chain must be our priority, so this may mean a slight delay to orders, but we trust you’ll understand, and support, the steps we’re taking in these global circumstances.

Gymshark is operating as safely as we can, while giving our best to operate at the highest standards we can. We’re taking every opportunity to offer our team support and guidance as closely as possible, even while separated by distance. In true Gymshark style, we’ve introduced activities and exercises to keep everyone’s physical and mental health at its best.
 
Our message to the Gymshark family is simple: Stay Home. Stay Safe. Save Lives.
 
We’re stronger when we pull together.

 

I HAVE MORE QUESTIONS
Please contact our support team here: www.gymshark.com/contact

Gymshark Personal Trainers

Updated 15 hours ago

We're offering personal trainers, now struggling for work, an hourly rate to co-host online home workouts on Facebook Live. In this time of instability, the conditioning community needs the release of training more than ever and, at the same time, we sympathise with the struggles that all PTs now face with gym closures. We believe we’re all stronger when we pull together. That’s why we want to connect with PTs worldwide to provide 40-minute live workouts for our community to follow, so we can all keep bringing our best. To apply, email pts@gymshark.com with the following information:

  • Name
  • Date of birth
  • Address
  • Contact number
  • Social media account(s)
  • Photo proof of Personal Trainer qualification
  • Attachment of intended 40-minute workout plan

We look forward to co-hosting community workouts with you really soon!

Contact Us

Updated 4 hours ago

Our Opening Hours (UK time):

Weekdays - 06:00 to 22:00

Weekends - 08:00 to 16:00

 

How can I contact you?

Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need a little help or just want to say hello, just select one of the contact options below.

*Please get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.

  

Why doesn't Gymshark have a phone number?

Gymshark does not have a call centre and we're not set up to handle high volumes of phone calls.

The Gymshark brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.

 

What information do I need to provide you?

Be sure to include as much information as possible eg/ order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.

What’s Gymshark’s approach to diversity, inclusion and equality within its workforce and supply chain?

Updated 2 days ago


IT'S THE INDIVIDUALS AT GYMSHARK WHO KEEP US MOVING, AND IT'S THE ENTIRE FAMILY WHO CREATE OUR INFECTIOUS CULTURE.

This culture of diversity, inclusivity and honesty is something we must not only preserve, but strive to progress. We’re not perfect now – and we never will be – because we believe there will always be opportunity to improve.

 Find out more about our approach to diversity, inclusion and equality here.

What is Gymshark's commitment to sustainability?

Updated 2 days ago

SUSTAINABILITY IS NOT A CULTURAL TREND, A POLITICAL SENTIMENT OR ANOTHER BOX TO TICK. IT IS A DUTY.

At Gymshark, we are committed to making environmental awareness our second nature.

Find out more about our commitment to sustainability here.

 

Men's Size Guide

Updated 1 day ago

Men's Tops

Size Chest Waist Hips
S 100 cm (39 in) 79 cm (31 in) 90 cm (35 in)
M 105 cm (41 in) 84 cm (33 in) 95 cm (37 in)
L 110 cm (43 in) 89 cm (35 in) 100 cm (39 in)
XL 115 cm (45 in) 94 cm (37 in) 105 cm (41 in)
XXL 120 cm (47 in) 99 cm (39 in) 110 cm (43 in)

Mens_Tops.jpg

1) CHEST - Measure the full circumference of the chest 2.5cm below the underarm

2) WAIST - Measure the full circumference at the narrowest / smallest point of the waist

3) HIPS - Measure the full circumference at the widest/fullest point of the hips

 

Men's Bottoms

Size Waist Hips Inside Leg
S 81 cm (32 in) 99 cm (39 in) 79 cm (31 in)
M 86 cm (34 in) 104 cm (41 in) 80 cm (31 in)
L 91 cm (36 in) 109 cm (43 in) 81 cm (32 in)
XL 96 cm (38 in) 114 cm (45 in) 82 cm (32 in)
XXL 101 cm (40 in) 119 cm (47 in) 83 cm (34 in)

Mens_Bottoms.jpg

1) WAIST - Measure the full circumference at the narrowest / smallest point of the waist

2) HIPS - Measure the full circumference at the widest/fullest point of the hips

3) INSIDE LEG - Measure full length of the inner leg from crotch to ankle

Women's Size Guide

Updated 6 hours ago

Women's Tops

Size Chest Waist Hips
XS 84 cm (33 in) 60 cm (24 in) 86 cm (34 in)
S 89 cm (35 in) 65 cm (26 in) 91 cm (36 in)
M 94 cm (37 in) 70 cm (28 in) 96 cm (38 in)
L 99 cm (39 in) 75 cm (30 in) 101 cm (40 in)
XL 104 cm (41 in) 80 cm (32 in) 106 cm (42 in)

Womens_Tops.jpg

1) CHEST - Measure the full circumference of the chest 2.5cm below the underarm

2) WAIST - Measure the full circumference at the narrowest point of the waist

3) HIPS - Measure the full circumference at the widest/fullest point of the hips

 

Women's Sports Bras

Size Bust Under Bust
XS 82-85 cm (32.3-33.4 in) 68-72 cm (26.68-28.3 in)
S 87-90 cm (34.2-35.4 in) 73-77 cm (28.7-30.3 in)
M 92-95 cm (36.2-37.4 in) 78-82 cm (30.7-32.3 in)
L 95-100 cm (37.4-39.4 in) 82-87 cm (32.3-34.3 in)
XL 100-103 cm (39.4-40.6 in) 98-100 cm (38.6-39.3 in)

Womens_Sports_Bra.jpg

1) UPPERBUST - Measure the full circumference of the upper bust

2) BUST - Measure the full circumference at the widest/fullest point of the bust

3) UNDERBUST - Measure the full circumference under your bust

 

Women's Bottoms

Size Waist Hips Inside Leg
XS 60 cm (24 in) 99 cm (39 in) 75 cm (29 in)
S 65 cm (26 in) 104 cm (41 in) 76 cm (30 in)
M 70 cm (28 in) 109 cm (43 in) 77 cm (30 in)
L 75 cm (30 in) 114 cm (45 in) 78 cm (31 in)
XL 80 cm (32 in) 119 cm (47 in) 79 cm (31 in)

Womens_Bottoms.jpg

1) WAIST - Measure the full circumference at the narrowest point of the waist

2) HIPS - Measure the full circumference at the widest/fullest point of the hips

3) INSIDE LEG - Measure the length from crotch to ankle

Restocks

Updated 3 hours ago

We can't always give a heads up about product restocks as it's always subject to change. To be the first to find out restock dates, keep a close eye on our social media, Gymshark Central and sign-up to our newsletter at the bottom of our homepage.

 

 

Gymshark Events

Updated 23 days ago

Hit up Gymshark Central to get the lowdown on all Gymshark events.

We’ll be sure to shout about it across our social channels too.

 

 

Careers

Updated 2 days ago

The best you, born here. We pride ourselves on being a team of grafters, innovators, and visionaries.

Above all else, we’re a family. We succeed together. We fail together.

We’re always on the lookout for passionate, talented individuals who share our vision of positively impacting the world. If you fit the Gymshark bill, we want to hear from you.

 

 Careers Page

 

Gymshark Athlete

Updated 6 hours ago

How do I become a Gymshark athlete?

We don't really have set criteria when we choose our athletes, as all our athletes are so unique. The only advice we can offer is to identify what makes you unique and how that unique nature or ability can inspire others to become greater versions of themselves. 

More simply - it's not just about the athlete – It’s about how you can positively influence others.

We don't currently have an official application process to become a part of the team but make sure you’re following us on social media, we’re always on the look-out for new talent.

 

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